FAQ

⭐HOW DO I KNOW WHAT HOOP DIAMETER TO BUY? ⭐

The hoops are measured from inside edge to inside edge. Please see the attached image.

This measurement is called the inner diameter and it is usually measured with a caliper.

However, you can use a ruler if you don't have a caliper. My jewelry is measured with a digital caliper.

The measurement that you need is to take the distance from the piercing hole down to the edge of your nose/cartilage/lobe/....

This will be the smallest inner diameter that you can wear, and the hoop will fit snugly. Make sure you add 1mm to that size to accommodate the beads if you are buying a beaded hoop!

 

⭐These are the most common sizes but please notice that each person has different facial features and there are exceptions.

0.6 mm (super snug)

0.7 mm (snug/tragus piercing fit)

0.8 mm (common for all types- nose, upper earlobe fit)

0.9/10 mm (lower earlobe)

 

⭐WHAT IS GAUGE?⭐

Gauge: the thickness of the wire that goes inside your piercing hole.

The smaller the gauge the thicker the earring shaft is.

16 gauge - 1.2 mm (very thick)

18 gauge - 1.0 mm (thick)

20 gauge - 0.8 mm (standard)

22 gauge - 0.6 mm  (thin)

24 gauge - 0.5 mm (super thin)

 

⭐Do you use solid gold? ⭐

Yes!! All my items are made of SOLID GOLD or sterling silver. Not Gold Plated & Not  Goldfilled.

Our Yellow gold and Rose gold are 100% nickel free.

 

⭐Can you gift wrap my order? ⭐

All of our items are nicely packed in beautiful gift-ready boxes and are sent with a padded envelope.

If you would like to include a personalized greeting note with your gift order, please let me know.

 

⭐Can you rush my order? ⭐

If you need an item by a specific date, please message me first to check availability and I will do my best to accommodate your needs. Please read the Shipping & Production policy for  Expedited Shipping Upgrade and estimated shipping times.

 

⭐Returns & Exchanges Information⭐

Your satisfaction is very important to me!

If you are not satisfied with your purchase, you can return or exchange the item within 14 days of receiving the item. Items must be unused and in original condition and packaging. Shipping cost will not be returned, and it is the buyer's responsibility to pay for the return shipping costs. I accept only shipping with tracking - Please read the Refund policy.

 

⭐Can you make a different tail / back shape than the one shown in the photos? ⭐

Yes, of course. You can choose between -

• U shape
• L shape
• Bone shape
• Straight post with a silicone back or a solid gold butterfly back (Extra Charge)

 

⭐Care instructions⭐

Use a soft cloth for cleaning (cloth, especially designed for jewelry, can be purchased in every jewelry shop).

Silver jewelry can also be cleaned using tooth paste and a soft tooth brush.